1. Learn what allowing your voice to rise and fall at the end of sentences says to your listener.
2. Find out where to pause as you list a number of items.
3. Learn about speaking conversationally vs more authoritatively.

Which parts of the sentence have a rising intonation and which parts fall?  Does it make a difference to how the listener perceives you? The answer is to the second question is yes.  Find out how in this lesson. Use your workbook to follow along.